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Monday, October 1, 2012

services that we provided


PC  Support



·         Virus/Spyware/Malware Removal Service
·         Troubleshoot and resolve Windows/OS X errors
·         Diagnose customer Desktop, Laptop Hardware issues
·         Install / Uninstall Software, Applications, Drivers and other programs
·         Configure Windows Firewall & Automatic updates
·         Repair internet connection
·         Run complete spyware, adware and virus scan
·         Run utilities for hard drive to enhance the performance
·         Resolve ISP issues for AOL, Verizon, SBC Yahoo, MSN and more
·         Perform diagnostics on faulty Internet connection & repair it
·         Troubleshoot browser (IE, Netscape, Mozilla etc.) error messages
·         Configure Firewall & Security Policies for PC’s safety
·         Suggest & implement of latest Internet Security measures
·         Windows Installation / Re-Installation / System Restore





Router And Network Support
·         Setup & configure wired, WiFi new/existing network
·         Remotely Install/Update network drivers & software
·         Configure & show how to enable Security & Firewall
·         Setup & install new/old WiFi routers, hubs and networks
·         Help connect the right cables between PC and Router
·         Configure Security & Firewalls for WiFi Router
·         Scan & remove IP conflicts within the network devices
·         Show how to share folders, drives, files, printers within the network

Unlimited Tech Support Plan
·         Virus/Spyware/Malware Removal Service
·         Install / Uninstall Software, Applications, Drivers and other programs
·         Configure Windows Firewall & Automatic updates
·         Run utilities for hard drive to enhance the performance
·         Troubleshoot browser (IE, Netscape, Mozilla etc.) error messages
·         Configure Firewall & Security Policies for PC’s safety
·         Suggest & implement of latest Internet Security measures
·         Perform System Restore
·         Setup new / old DIGICAMs with PC
·         Help connect the right cables and connectors
·         Remotely install / update the drivers, software & updates for Digital Camera
·         Help use the basic features of Digital Camera.
·         Help transfer / print your favorite pictures from Digital Camera
·         Setup iPod, Zune, Creative Zen, Dell Juke Box and more
·         Install / Update the software & drivers
·         Show basic & advanced features of MP3 player
·         Resolve device conflicts, errors when connecting the MP3 player
·         Recommend the most appropriate accessories for MP3 player
·         Set up HP, Dell, Lexmark, Epson printers, scanners & All in Ones and more
·         Install / Update the printer software & drivers
·         Configure printer to machine.
·         Diagnose & resolve printer connection, device conflicts
·         Optimize printer software for improved performance
·         Help perform a test print.
·         Setup & Synchronize, O2, Palm One, IPAQ, BlackBerry, iPhone
·         Remotely Install / Update drivers, software & firmware
·         How to use the basic/advanced features of PDA, Smartphone
·         Synchronize Contacts, Mails, Calendar and more
·         Recommend appropriate accessories for PDA / Smart Phone